Homeless &
Housing
Services

Homeless & Housing Services

Metrocare is one of the largest providers of housing services in Dallas.

We provide permanent supportive housing services as well as mental health services to nearly 3,000 individuals annually. Our wide array of housing services include homeless outreach, homeless clinics, rehabilitative support services, housing placement assistance, and support for adults 18 and older who are mentally ill. Metrocare receives referrals for housing from the Coordinated Access System managed by Housing Forward. Individuals who are experiencing homelessness cannot directly apply for housing with Metrocare. If you are currently experiencing homelessness, call The Homeless Crisis Helpline at 888-411-6802 to receive information and resources.

Who We Serve

Adults, youth and families

Homeless adults, youth, and families who have a mental health and/or a substance abuse challenge. Metrocare also operates the federal PATH (Projects for Assistance in Transition from Homelessness) Program for the community mental health and outreach services listed below.

Our Services

Metrocare offers comprehensive psychiatric outpatient treatment in a non-traditional mental health environment, rotating weekly across homeless shelters across the metroplex. These Community Outreach Clinics (COCs) provide services such as psychiatric assessments, counseling, crisis intervention, case management, and medication management. At the COCs, Psychiatrists and Nurse Practitioners are available to treat medical needs for mental health conditions.

Street Outreach Workers look for homeless individuals on the street, make contact with them and attempt to establish a trusting relationship that will enable the person to come to one of the Community Outreach Clinics and receive mental health services. Metrocare has designated clinicians and case managers to reach out to homeless youth under 18 years old and connect them and their families to various support services.

Metrocare has established partnerships with property managers throughout Dallas County, allowing a variety of housing options for those we serve. Metrocare operates nearly 660 housing units for individuals and families with a mental health challenge. Twenty five of these units are dedicated to the most vulnerable homeless individuals suffering from severe mental illness and who have often been resistant to care. At these units, 24/7 on-site staff offer group and individual services to stabilize clients’ symptoms.

Staff also connects residents to community resources and more permanent housing options.

One to one tailored support centered around the individual’s recovery goals and strengths. Case managers offer resource referrals to health, housing, vocational and other social services as well as assistance in obtaining Social Security and other entitlement benefits.

Access to psychiatric medications and ongoing medication management to aid in a person’s recovery.

List of Community Outreach Clinics
Hours & Operations

The Bridge Homeless Recovery Center

Monday to Friday: 8AM-12PM and 1PM-5PM
1818 Corsicana Street, Dallas, TX 75201

Salvation Army

Mondays and Thursdays: 8AM-4PM
5302 Harry Hines Blvd, Dallas, TX 75235

The Stewpot

Mondays, Wednesdays and Thursdays: 8AM-4PM
1610 S Malcolm X Blvd, Community Health Services, Dallas, Texas 75226

Austin Street Center

Thursdays: 5PM-6PM
2929 Hickory Street, Dallas, TX 75226

Our Calling

Wednesdays: 8AM-12:30PM
1702 S Cesar Chavez Blvd, Dallas, TX 75215

Homeless people often go without the basics.

Here’s how you can help! Build a care kit to include:

  • A toothbrush

  • Toothpaste

  • Deodorant

  • A pack of wet wipes
  • 2 single-serving snacks
  • A bottle of water

Contact Tameka Y. Cass, Chief Development Officer, to pick up bags to fill.
Raquel.Orozco@metrocareservices.org | 214-709-2454

Free mental health education materials